This Privacy Policy outlines how this website ("we," "our," or "us") collects, uses, and protects your personal information when you visit this website and interact with Mary Jane Ansell’s services. We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect and process the following personal data when you interact with our website or services:

- Personal Information: Your name, email address, phone number, and postal address when you make an inquiry or place an order.

- Payment Information: Billing details processed securely via third-party payment processors (e.g., PayPal, Stripe). We do not store credit/debit card details.

- Transaction Data Details of purchases, commissions, or refunds.

- Website Usage Data: Information about your visit, including IP address, browser type, pages visited, and interactions, collected via cookies and analytics tools (e.g., Google Analytics, Squarespace analytics).

- Communication Records: Emails, messages, or other correspondence exchanged with us.

2. How We Use Your Information

We collect your data for the following purposes:

- To process and fulfill orders, commissions, and payments.

- To provide customer support and respond to inquiries.

- To send order confirmations, updates, and marketing emails (with your consent).

- To improve our website functionality and user experience.

- To comply with legal and regulatory obligations.

We will only use your personal data for the purposes for which it was collected unless we reasonably consider that we need to use it for another related reason that is compatible with the original purpose.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who help us operate our website and deliver our services, including:

- **Payment Processors:** Stripe, PayPal (to process transactions securely).

- **Shipping Providers:** To fulfill and deliver orders.

- **Website Hosting & Analytics:** Squarespace, Google Analytics (to monitor and improve our website performance).

- **Legal or Regulatory Authorities:** If required to comply with legal obligations or protect our rights.

All third-party service providers are contractually obligated to keep your information secure and use it only for the purposes specified by us.

4. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, or accounting obligations.

- Purchase and commission records are retained for a minimum of six years to meet legal tax requirements.

- If you contact us via email but do not proceed with a purchase, your data will be retained for up to 12 months before being securely deleted.

*5. Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

- **The right to access** – You can request a copy of the personal data we hold about you.

- **The right to rectification** – You can ask us to correct or update inaccurate or incomplete data.

- **The right to erasure** – You can request the deletion of your data where there is no legal basis for retaining it.

- **The right to restrict processing** – You can ask us to limit how we use your data in certain circumstances.

- **The right to data portability** – You can request a copy of your data in a commonly used format.

- **The right to object** – You can object to certain types of processing, such as direct marketing.

To exercise any of these rights, please contact us here

6. Cookies & Tracking Technologies

We use minimal cookies to enhance your browsing experience and collect anonymous analytical data. Cookies help us analyze web traffic, personalize content, and improve functionality.

You can manage your cookie preferences through your web browser settings.

7. Security Measures

We take the security of your data seriously and implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or loss.

These measures include:

- Secure website hosting through Squarespace.

- Encryption of sensitive payment data via trusted third-party processors.

- Regular monitoring of our website for potential vulnerabilities.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but will do our best to protect your information.

8. Third-Party Links

Our website may contain links to external websites, such as social media platforms or partner websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before submitting any personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us here

Last Updated :23rd January 2025